The full technical
support consist of scheduled periodic visits in which the
following tasks will be carried out:
 Cleaning
of equipment (spywares, adwares, trojans, temporary files)
Maintenance
of anti-virus software
Improvement
of desktops
Survey
of possible problems
Reports
about computer security
Backups
Additional support hours will be provided On-Site (in the
company), for possible problems to be solved by one of our
technicians out of agreed visits.
Just by calling our technicians by phone, they will be arriving
to your company within two hours (City of Buenos Aires and
Great Buenos Aires).
All of our subscribed customers have at their disposal unlimited
support via phone and by mail.
Emergencies
There are moments when a computer can cause the whole company's
operations to stop and bring about serious problems. These
problems often happen "at the worst moment". It
is for these companies needing to have their computers running
all the time that we have developed this emergency service.
This service will make you be sure that in case you have a
problem our technicians will be arriving at your place in
just a few minutes.
Remote Support
In case you would like to have the possibility of solving
your minor problems in a fast way, you may require this service
in addition to your full technical support subscription.
A minimum cost which will prevent you from lots of downtime
due to software failure.
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Full
technical support
